Dynafin Consulting

HyperAutomation: Pioneering Financial Services Transformation

HyperAutomation turns complexity into measurable performance.

 

By connecting people, processes, and Artificial Intelligence, HyperAutomation enables organizations to work smarter, faster, and with greater precision creating a smart operating model where technology amplifies human expertise and drives real business value. 

Hyperautomation helps financial institutions and enterprises: 

    ▪ Boost efficiency through end-to-end automation, reducing manual effort and operational costs.

    ▪ Empower teams to focus on strategy, insights, and innovation instead of repetitive work.

    ▪ Enhance customer journeys with intelligent, data-driven interactions.

    ▪ Enable smarter decisions through real-time data and AI-powered analytics.

    ▪ Achieve sustainable growth with scalable, adaptive, and continuously improving operations. 

 

OUR CHALLENGES

â–ª Cost pressure: Increasing costs put the operating margin of financial services actors under pressure. To remain competitive, cost-control and efficiency are key.

â–ª Employee experience: Empowering people through automation freeing teams from repetitive tasks to focus on strategy, insight, and innovation.

â–ª Customer journey: Enhancing client satisfaction through AI-driven processes faster, more accurate, and personalized interactions.

OUR OFFER

HyperScan – Map, Diagnose, Plan.

Through process mapping, workflow analysis, and automation scoring, HyperScan reveals inefficiencies and identifies high-impact opportunities for automation. 
The result: a data-driven roadmap that defines priorities, reduces waste, and lays the foundation for an efficient and scalable transformation. 

HyperFlow – Build your Smart Workflows.

Validated use cases are transformed into efficient, scalable workflows through agile design and deployment. 
Continuous monitoring and optimization ensure lasting performance, robust governance, and seamless integration across systems and teams. 

HyperBoost – Scale up with AI.

By integrating AI and machine learning into existing workflows, HyperBoost enables faster, more adaptive, and data-driven operations. 
It enhances automation with predictive decision-making, intelligent insights, and a sustainable framework for continuous innovation and growth. 

IDENTIFY YOUR AUTOMATION POTENTIAL IN 2-TO-4 WEEKS.

QuickScan helps financial institutions to uncover potential, quantify ROI, and build a plan for smarter, faster operations.

UNLOCK THE BUSINESS POTENTIAL OF HYPERAUTOMATION.

Discover how you can reduce costs, improve accuracy and accelerate
decision-making through automation.



Our insights

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Use cases

Leverage on RPA and IA to increase operational efficiency

The Invest business line in a large Belgian Bank with an international presence had ambitious goals with regards to increasing efficiency of its operations and reducing the FTE required to execute operational tasks.
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DynaFin's Expertise in HyperAutomation

USE CASE
Leverage on RPA and IA to increase operational efficiency

Context

The Invest business line in a large Belgian Bank with an international presence had ambitious goals with regards to increasing efficiency of its operations and reducing the FTE required to execute operational tasks. Within a larger portfolio of simplification and efficiency projects, the primary lever to achieve these goals was on the application of RPA and AI technologies.

DynaFin's Strategic Intervention

The bank has enlisted the expertise of DynaFin to establish and deliver an automation roadmap within the Invest business line

Identification of automation opportunities based on technical and business criteria in the Invest domain

Prioritize opportunities and deliver automation roadmap with senior business stakeholders

Achieve an efficient and sustainable collaboration

Between business stakeholders within the Invest domain, the robotics automation engineers, AI developers and IT whilst delivering a challenging automation roadmap

End to end responsibility to deliver automation projects

Focus on delivering detailed and testable business documentation per individual or coaching the employees of the client to do so

Follow up on automations after delivery to production

Identify and resolve recurring problems

Outcome

Thanks to DynaFin's intervention, over a period of less than two years, more than 20 automation projects using RPA technology or a mix of RPA and AI technologies such as OCR and NLP were delivered resulting in an increase in operational efficiency and reduction of FTE, contributing to the goals of the wider program

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Implement Robotics technology for a later group-wide use

A large Belgian Bank with an international presence wanted to experiment with RPA (Robotics Process Automation) technology in order to establish an understanding of its business value.
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DynaFin's Expertise in HyperAutomation

USE CASE
Implement Robotics technology for a later group-wide use

Context

A large Belgian Bank with an international presence wanted to experiment with RPA (Robotics Process Automation) technology in order to establish an understanding of its business value. After a discovery phase, the bank quickly scaled this technology on a group-wide level.

DynaFin's Strategic Intervention

The bank has enlisted the expertise of DynaFin to support them investigating the potential of this technology and scaling it to the entire group organization

Identify and develop a first Proof of Concept (POC)

Within the Shared Services Centre of the bank to establish a good understanding of the technology and a realistic view on the business value of this technology for the Shared Services Centre.

Contribute to the set up of a RPA Centre of Excellence

By closely co-operating with the new team and translating the lessons learned of the POC and initial automation projects in a working Target Operating Model (TOM), processes and procedures.

Identification of automation opportunities based on technical and business criteria in multiple value streams within the Shared Services Centre

Prioritize opportunities and deliver automation roadmap with senior business stakeholders

Initiate multiple automation projects

End to end project management for these automation projects

Support handover from project team to standing organization

Monitor performance and effectiveness of RPA tools in operations

Outcome

Thanks to DynaFin's intervention, the Shared Services Centre of the Belgian Bank has a clear automation roadmap to reduce workload and save FTE, a workable TOM and clear processes are in place for collaboration between the RPA CoE and business lines elsewhere in the organization and several valuable automation projects were delivered.

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