(Hyper)automation: Pioneering Financial Services Transformation

Navigating the Digital Revolution

In an era of rapid digital transformation, financial institutions seek innovative solutions to drive efficiency, enhance customer experiences, and outpace the competition. DynaFin emerges as your gateway to (hyper)automation, offering tailored expertise in exploring emerging technologies and trends in Business Process Management (BPM) for seamless integration.

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Shift in Banking Strategies to Target New Mortgage Customers

The mortgage lending landscape is rapidly evolving, driven by a shift in customer expectations and the emergence of new digital technologies. That is why banks are moving away from traditional, branch-centered models to embrace digital channels that allow them to engage with potential home buyers in a more tailored way and often earlier in the […]
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Embracing Efficiency: The Imperative of Process Automation

Staying ahead in the ever-evolving business landscape requires adaptation and proactivity. Process automation is essential for higher efficiency, innovation, and competitiveness. In this context, two leading consultancies, DynaFin Consulting and Humans4Help, strive for this imperative, offering unique insights and solutions for   Efficient Automation Strategies: DynaFin & Humans4Help   DynaFin Consulting: Streamlining Finance At DynaFin, […]
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Empower Your Business: A Journey into Hyper Automation

Understanding Processes: The Foundation After examining processes, application landscapes, and various technologies, determine how your company can move towards Hyper Automation. Organizing your efforts and cultivating a long-term vision for your automation journey can lead to improved organizational efficiency and better client experiences. Understanding Processes and Strategic Planning As emphasized in earlier discussions, understanding your processes […]
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Technological Frontiers Explored

At DynaFin, we take pride in being at the forefront of technological advancements. We recognize that embracing the right technologies is vital to revolutionizing your company. Our expert team will guide you through the dynamic landscape of BPM innovations, including Robotic Process Automation, Artificial Intelligence, and Process Mining.

Your (Hyper)automation Journey with DynaFin

Our experienced team is dedicated to guiding you throughout the automation journey:

Process Prioritization

Collaborate closely with our experts to identify key processes that generate the most significant benefits from (hyper)automation, using our in-house scoring matrix.

Technological Solutions Identification

We carefully assess your organization and suggest the best-fit solutions aligned with your long-term vision in the plethora of technologies available. 

Seamless Solution Selection and Integration 

DynaFin provides unwavering support in selecting ideal automation solutions for your institution. From vendor evaluation to deployment, we ensure a smooth integration process with minimal disruption.

(Hyper)automation: The Key to Financial Transformation

In a world where innovation drives success, (hyper)automation stands as the key to unlocking your financial institution's true potential. Our consultancy services offer a clear roadmap to a more efficient, agile, and customer-centric future. Experience the transformative power of technology integration with DynaFin by your side.

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Meet our expert!

Gregory Rogival

Senior Manager

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Use cases

Leverage on RPA and IA to increase operational efficiency

The Invest business line in a large Belgian Bank with an international presence had ambitious goals with regards to increasing efficiency of its operations and reducing the FTE required to execute operational tasks.
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DynaFin's Expertise in (Hyper)Automation

USE CASE
Leverage on RPA and IA to increase operational efficiency

Context

The Invest business line in a large Belgian Bank with an international presence had ambitious goals with regards to increasing efficiency of its operations and reducing the FTE required to execute operational tasks. Within a larger portfolio of simplification and efficiency projects, the primary lever to achieve these goals was on the application of RPA and AI technologies.

DynaFin's Strategic Intervention

The bank has enlisted the expertise of DynaFin to establish and deliver an automation roadmap within the Invest business line

Identification of automation opportunities based on technical and business criteria in the Invest domain

Prioritize opportunities and deliver automation roadmap with senior business stakeholders

Achieve an efficient and sustainable collaboration

Between business stakeholders within the Invest domain, the robotics automation engineers, AI developers and IT whilst delivering a challenging automation roadmap

End to end responsibility to deliver automation projects

Focus on delivering detailed and testable business documentation per individual or coaching the employees of the client to do so

Follow up on automations after delivery to production

Identify and resolve recurring problems

Outcome

Thanks to DynaFin's intervention, over a period of less than two years, more than 20 automation projects using RPA technology or a mix of RPA and AI technologies such as OCR and NLP were delivered resulting in an increase in operational efficiency and reduction of FTE, contributing to the goals of the wider program

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Implement Robotics technology for a later group-wide use

A large Belgian Bank with an international presence wanted to experiment with RPA (Robotics Process Automation) technology in order to establish an understanding of its business value.
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DynaFin's Expertise in (Hyper)Automation

USE CASE
Implement Robotics technology for a later group-wide use

Context

A large Belgian Bank with an international presence wanted to experiment with RPA (Robotics Process Automation) technology in order to establish an understanding of its business value. After a discovery phase, the bank quickly scaled this technology on a group-wide level.

DynaFin's Strategic Intervention

The bank has enlisted the expertise of DynaFin to support them investigating the potential of this technology and scaling it to the entire group organization

Identify and develop a first Proof of Concept (POC)

Within the Shared Services Centre of the bank to establish a good understanding of the technology and a realistic view on the business value of this technology for the Shared Services Centre.

Contribute to the set up of a RPA Centre of Excellence

By closely co-operating with the new team and translating the lessons learned of the POC and initial automation projects in a working Target Operating Model (TOM), processes and procedures.

Identification of automation opportunities based on technical and business criteria in multiple value streams within the Shared Services Centre

Prioritize opportunities and deliver automation roadmap with senior business stakeholders

Initiate multiple automation projects

End to end project management for these automation projects

Support handover from project team to standing organization

Monitor performance and effectiveness of RPA tools in operations

Outcome

Thanks to DynaFin's intervention, the Shared Services Centre of the Belgian Bank has a clear automation roadmap to reduce workload and save FTE, a workable TOM and clear processes are in place for collaboration between the RPA CoE and business lines elsewhere in the organization and several valuable automation projects were delivered.

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